Hi,
I'm migrating Service Desk from S.7.01 to S7.1 and we've found several issues in almost every aspect of the process.
So far the strategy has been mostly: look on 7.01 and replicate that on 7.1. All of the above based on the respective configuration guides.
I haven't found any guide that help us trough that process.
Does anybody have some tips or a guide that could help us?
Unfortunately upgrade is not an option.
Thanks in advance.
Regards.