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Email sending issue

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Hello, Experts!

 

I faced one problem with email sending for urgent changes. Actually, the same problem is relevant for all change documents.

An email notification should be sent to a proper business partner. It depends on an urgent change status and a partner role.

But if the same business partner is assigned to two different roles, email notifications don't send.

I have the next message in the determination log

1.jpg

However, the bussines partner is assigned to this role

2.jpg

Does anybody know how to fix it?

 

I would be appreciated for help!

 

Yuliya


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