Hello Everyone,
can you please tell us wether there are any in-depth informations about the technical process of the EWA available?
We know the standard documents that describe how to set it up, which jobs have to be triggered and so one. But we haven't found an in depth explanation of the whole process.
Which Data is exactly sent from the satellitte system to the Solution Mananger, in what tables or os files are these informations stored in the backend? What data is missing if we don't use Diagnostics Agents? How is the data stored at the Solution Manager System and for how long? What happens when starting the job sm:exec services ....
I don't know if it's possible to get informations on all of these questions, but any guide/information page about this topic will help us for a better understanding of the whole process.
Thanks and regards
Marco