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ITSM End User Incident Search Option

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Dear Team,

 

We are implemented ITSM Incident Management and for the End Users we want to provide the authorization only to create the new incidents and also need to have the search option for tickets raised by them.

 

As like below we need to do

 

IT Service Management ->  Incidents

 

 

Please suggest how to achieve this for end users .

 

Thank You.


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