Hi Everyone,
In the production Solution Manager system of my customer, I see below alert in the alert inbox of Technical Monitoring:-
Errors in CCDB Stores - Extractor CONFIGURATION (SAP J2EE ENGINE CONFIGURATION) is in error for Solman Java technical system with below extractor log:
"User not authorized"
If I go in managed system configuration of Solman-Java, under step 6 "Create Users" I can see the user SM_COLL_<SID> in green status existing with recommended roles.
Actually, sometime ago (a month back), we had this alert in our inbox, that time when we checked the status of this user, it showed "update needed", so we had re-executed this and this error had vanished after that. Now again we see this alert, but now the issue is not with SM_COLL user.
What could be the possible cause of this error, and how to resolve it?
Thanks.
Regards,
Nidhi