Creating users in ITSM for ERP

Hi All,

We have installed SAP Solution manager 7.1 SP12 and we have configured Initial configuration, Basic configuration and Managed system configuration.

In IT service management configuration we are in roadmap step 5.1 create users and business parnter, we have executed the report AI_SDK_USER_BP_GEN and selected RFC SM_SIDCLNTXXX_READ, selected the changed date, create BP for user, create users with reference to a user.

After execution it is throwing error ">>>ERROR<<< User not created successfully USER ACTION: skip this"

Kindly suggest.

Regards,

Sree