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system preparation not responding

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Dear all,

 

I installed a new 7.1 solman SP04 on a windows 2008 R2 Enterprise Edition 64bit with MS SQL 2008 R2.

 

After running the solman_setup on the System Preparation screen after I click NEXT it just hangs, stop responding, nothing happen, what could be the problem?

 

Check the screenshot for more details.


Best regards,
nelson chamba\


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