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Support Team Determination and E-Mail using Mailforms

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Hi there,

 

is it possible to use mail forms in connection with support team determination in SolMan 7.1?

 

I configured Support team determination with BRF+ and it sends mails, but using smart forms. In action definition AI_SDK_DETERMINE_SUPPORT_TEAM there is no parameter for mail forms. Is there any chance to use mailforms in this context?

 

Thank for you help

 

Michael


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