Hello Experts,
We are configuring ChaRM and are using Mail forms for email set up. The Email are working fine for standard SAP provided actions. But we want Emails to be generated for more statuses'. We copied the standard action (for example ZMCR_SEND_MAIL_CHANGE_MANAGER) and created conditions for this action. Even with Scheduling and Start conditions set, emails are not getting triggered on status change.
Kindly guide me on how to debug the issue and get this working.
Thanks & Regards.