Alert Notification from Root Cause Analysis not possible

Hello Community,

I'm using a Solution Manager 7.1 SP12. I'm monitoring the Application Log (SLG1) from a remote system.

The monitoring is working, but the notifications are not sent per Email(Yes Email is working, we're using it in many other functions )

After saving the setting(as seen on the second screenshot) and re-entering the configuration wizard, the notifcation setting disappeard.

I implented the note 2052221 but the problem still persists.

Here a screenshot from the Alert Consumer for notification:

As you can see, the usage-list is empty...

best regards

Bastian