Dear Experts,
We have Technical Monitoring running since a couple of weeks. I have noticed, that it gives quite often fake messages, that different
systems are unavailable, while the systems themselves enjoy perfect health! In order to rectify this problem, I have followed the
advice, that Ruth on this forum gave me: I have changed the availability metric to Best rated among n measurements and then
I have specified to take 15 bad measurements, before an alert is being triggered.
I can confirm that this is really working, as my colleague yesterday has quickly restarted a system for a parameter change, and no
alerts for that system were triggered!
Though I wanted to change another monitoring metric for the production systems, and just while applying the monitoring templates,
a fake alert for the production ERP system came, saying that it is unavailable !! Could you kindly advise on how to prevent this from
happening, or it is quite normal for this to happen when applying templates ?
And now one more question - since I configured technical monitoring, the Solution Manager system has become much busier than
before - often nearly all the dialog processes are used, I have already increased their number twice. There are also 10-15 dumps
per day, that various reports are crashing, because the maximum run time has been exceeded. Why is this happening, there are no
dialog users using the system besides me, and I am not getting dumps. Also what, is the recommended setting for rdisp/max_wprun_time ?
Today I have set it to 1800, do you think that it is enough ? Currently there are 9 dialog processes. Our Solution Manager is monitoring
only 13 systems - 7 ABAP and 6 Java.
Many thanks in advance!