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Regarding Solution manager ITSM Business partner

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Dear Colleagues

 

Hi, This is Eunhwa. I am handling ITSM in Solution manager.

I have a question regarding ITSM business partner.

 

In ITSM, Processor also can create a message. at that time, Processor should input Processor's name 'Reported by' pop up.

To select processor's name in pop up,  when processor find his business partner, There aren't all of business partners.  Some business partners appeared in 'reported by' pop up.  

So Processor can't select his business partner.

How to see all of business partners in 'reported by' pop up.
Please help me.

 

Thank you.

Best Regards,  


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