Alerts in Buisness Process Monitoring SOlman 7.1

Good Day Experts

Please can i gets some heply on the topics of Alerts

i have setup up BP MOn on 7.1 and it is working but i have the following problems :

1. in the overview from Business Process Operations , the Alerts totals are all 1 but there are more that 1 generated actual Alerts for BP Mon (see pic 1)

2. i would ike to set my keyfigure threshold so that on a Delta the monitiring must recognise the rating as a red even if only 1 Alert is picked up , now what happens is if 1 is generated it shows as a rating Green

any help will greatly appreciated

Thanks in advance

Ravi