Hi All,
I have setup a BW Process Chain Monitor in BPM with the following Criteria:
Start Procedure: Use Chain Start Condition
Alert Configuration: Not Started on Time
Check Time Set to 02:00 hours (UTC Time)
Purpose: We want to track the specific BW Process chain if it has not started before 02:00 hours.
We are getting Red Alerts even when the Process chain started at 00:57 hours UTC time.
I checked RZ20 in BW system and notice the status is Green:
DESCRIPTION PanHP GATP Reporting PSG APJ Demand Shaping
50LIZM7415091EM2KW5CHONXW 01/19 02:58:37 Entire chain now has status 'G' , Green 19.01.2015 , 03:56:52
50LWMQ1R6NG3MBQTEKAT44YLW 01/20 00:57:42 Entire chain now has status 'G' , Green 20.01.2015 , 01:56:44
50M5S4JOPVWYKJC5OX2C0SCVO 01/21 00:57:34 Entire chain now has status 'G' , Green 21.01.2015 , 01:59:07
However the Alert Inbox shows a Red Alert:
Alert Rating/Date/Time/Message:
Red 22.01.2015 02:48:28 No BW Chain was started by 02:00:00
Appreciate if you can let me know what could be the root cause or is there any step i am missing in the configuration.
Regards,
Prasanna