Dear colleagues,
We created test incident message with SAP Component SV-SMG-SUP-TST.
We are trying to send the test message, but all messages always left with status "Sent to Support".
In SLG1 transaction we have 2 errors:
Message not allowed
Message no. AI_CRM_IM_EXCH_OSS014
Action could not be successfully executed
Message no. SPPF_MEDIA002
Could you help us with this issue, please?
Best Regard