Team Determination using BRFPlus

Hello,

We have configured ITSM and have used BRFPlus for team determination.

The Team is being determined correctly and under message processor i can see the support team member as well.

But when i try to assign support team member the screen just shows executing circle once and then nothing happens i.e the message processor field remains blank.

I remember that earlier it used to ask if you want assign yourself as a message processor but its not happening now.

Regards