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Urgent:- Need to know about ChaRM Flexibility for "existing change request management process"

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Hello All,

 

we are in middle of the system preparation phase for ChaRM implementation. We wants to map existing change management  process in to solution manager ChaRM.

 

Our requirement is,

 

1. We dont want to use standards like change manager, system manager, developer, tester, impact assessor, IT Operator etc, we have our own verticals.

2.  We have uneven landscape , for ECC, BW 4 systems are there, for rest of the system they have 3 system lanscape. For 4 system landscape I am not sure how only one project cycle test phase will be use to move transport to quality 1 and then quality 2?

3. On ChaRM UI screen, we need to map 30 field more apart from standard chaRM UI feild.

4. We need to customize the Standard charm workflow too as per our existing change management process.

 

I just want to know,

 

1. What are the skill sets required here to do this customized ChaRM implementation??

2. Is this customization is really feasible nd possible to implement in solution manager ChaRM?

 

Thanks in advance....

 

Regards,

Mahesh


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