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Offline Approval in ChaRM

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Hi,

 

We are having a requirement of seting up offline approval procedure in Request for Change i.e. an automatic notification will be triggered to
approver with option Approve or Reject., the approver will reply the mail with "Approve" or "Reject" and based on the response the RfC status has to be automaticaly changed to "Approved" or "Rejected".

I was searching for the soultion and found offline approval functionality is provided in SRM. Please help If anyone have done this in Solman

Thanks in advance.

 

 

Suraj


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