How to exclude a channel from monitoring in Solution Manager?

Hi Experts,

I'm trying to exclude a channel which we do not wish to monitor for our system.

I went to Technical Monitoring -> Interface & PO Monitoring -> Selected Process Integration step 5.5 -> Selected Channel Exclusion from Alerting -> Unchecked the channel in question -> Saved it -> Activated the monitoring again so that it changes will take effect.

After performing the above steps, I'm still getting the alerts for that channel.

I wanted to know, if there is any step we have to perform in order to exclude a channel? Please let me know if there is any guide.

Please let me know.

Thanks,

Haseeb Ahmed.