Hi Experts,
I am new to the solution manager, while searching the incident via webUI the 'Dowlnload to excel sheet' option in enable for me as i'm the administrator. I want to unable this option for some users as well but by default it is not enable for the other users. I have search on scn and follow this link Disabling "Export to Spreadsheet" button on WEBUI in this they have mentioned one parameter name Export_Disable. This parameter is in CRM. When i tried to create this parameter in solman it is saying this parameter itself is not there.
Can you please tell me parameter name under solmapro business role to enable the "Export to spreadsheet" option for the solution manger for the users. Early reply should be appreciated.
Thanks & Regards,
Prasad Deshpande