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How to schedule an action to start at the creation of request for change?

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Hello, Experts!

 

 

I created the action for automatically assigning Change manager at the creation of request for change.

I choose next parameters:

 

Processing Time = 3 Immediate Processing

Processing Times Not Permitted = No Restrictions

Schedule Automatically

 

But unfortunately Change manager assigned only after I’d made some changes in RfC, for example, define Approval Procedure.

 

What do I wrong?

 

Thank you!

 

Best regards,

Yuliya


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