Hi All,
We are using Solution Manager 7.1 SP08 and implemented System monitoring for monitoring and Email alerting. Now we need to set up SMS alerting only for Critical alerts. Please let me know how it possible.
I have already tired to send an SMS for 1 alert. It is successful but I am facing the below issues.
1. As the Alerting content is big it is truncated, is there any way to customize the alerting content only for SMS?
2. As we have to set up SMS alerting only for critical alerts. we have created the critical alerts in separate templete, as we dont want SMS for yellow alerts as well. Is there any way to include both the templetes?
or how to generate an alert only for Red alerts when using yellow alerts for EMail?
Please help on this issues.
Regards,
Sukanya