This error is the subject of a call with SAP and HP but I wondered if anyone else has come across this problem.
We work with Solution Manager 7.1 (SP11) and HP's UFT 11.53 to create automated testing. We ustilise the two free seat licences for UFT that are provided via enterprise support. We do not use HP's Quality Centre.
On some occasions when trying to open a test script for editing UFT tries to open and then closes again. The error message below is displayed in solution manager.
“External Test Tool Quick Test Professional Is Busy and Cannot Create a New Test Script”
When this happens the local cache files are wiped. We have managed to salvage some of these scripts by pasting in copies of the cache file from another PC but some we had to recreate from scratch.