ChaRM 7.1 SP10: User dropdown in Create transport request dialog

Hi all,

In our ChaRM 7.1 SP10 system, the user dropdown in the Create transport request dialog box does not return any users in the search, even though users are set up in our Development client. The same behavior occurs when using an ID with SAP_ALL and SAP_NEW access in both the ChaRM client and the Development client, so it does not appear to be a question of authorization.

Does anyone know what could be causing this? All other functionality works fine. Perhaps a "rogue" RFC?

Thanks in advance for your help!

Lori