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Incident Management "Change User E-MAIL"

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Dear Gurus,

 

As screen shot maintained below, i want to change email receiver of user/bp . I changed in BP and SU01 tcode communication. But still email comes to old email. What could be the reason ?

 

Note : By the way, this user is Message Processor, if i am not wrong it is a 2nd level support.

 

bp.png

su01.png


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