Hello,
Did someone know how to change default incidents sorting in ITSM Incidents search screen?
Now when I run this Search screen with defined parameters all incidents are sorted by Incident ID Ascending and I would like to heve this Descending by default for all users.
Reason is simple. To see new incidents on the top of search list.
PS: This setting was changed after SOL system update from SP8 to SP10.
Many thanks for help.