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SAP Solution Manager Installation Stuck

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Dear Gurus,

 

I am doing installation of SAP Solution Manager 7.1 with Sybase 15.7 database on Windows Server 2008. But unfortunately it's stuck at step 11 "Prepare database server creation"

 

I checked sapinst log file and found below is the error message coming repetitively.


INFO[E] 2014-07-21 02:21:20.89

FSL-01027  Account user="Administrators" does not exist.

INFO[E] 2014-07-21 02:21:22.382

FSL-01027  Account user="Administrators" does not exist.

 

I did checked the permission of "sybase" folder and also checked the current Windows user "Administrator" as well as other SAP Users are assigned to "Administrators" group. I can checked few SCN threads as well but no luck.

 

I also tried the installation from fresh but again same issue. Can anyone suggest the solution.

 

Best Regards,
Vishal Jain


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