BI7 Query in Solution Manager doesn't display chars

Hi All,

I've just created a new query in Solman 7.01 SPS31 using SAP GUI 720 and BEx Analyzer BI AddOn 7.X SP10.

But when I run the query in Excel 2007 I get all the key figures but no values for any of the characteristics, either those in the query or those in the free characteristics.  I've tested this on new queries and queries delivered by SAP and get the same result.  However the queries are displayed fine within the BEx Web!

Any ideas what might be causing this?  We are running SAP_BW SPS13

I should mention that 3.x queries are just fine.

Thanks

Craig