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BP Mon alert inbox showing 0 records exist for the monitoring object key figure "Orders with billing block" but when checked on ECC via TBI_REPORTS with the monitoring id fetches records that exist

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Hello Folks,

 

Can you tell me where I am missing from the config standpoint or any issue that I need to look into for trouble shooting the BPMon set up..

 

I had successfully set up the pre-reqs and activated one of the key figure "Orders with Billing Block" for Sales & service area "OTC " via the monitoring object "Through put Sales Document created".

 

i made sure the that I had saved, generated and activated the key figure and also checked that the Jobs "BPM_DATA_COLLECTION_1" & "BPM_DATA_COLLECTION_2" are running as well for the set time frame/period.

 

now when i check through the alert inbox after the job is run, I see alerts with "Green" status stating that "Orders with billing block : 0". and when clocked on details list it jumps to ECC and shows the view with no records found.

 

but when I execute the same monid from TBI_REPORTS on ECC system for the same client i am running the data collection is showing up records that exist with orders that have billing blocks.

 

can some one tell me where I am missing the link or any other set up that I am not aware of...

 

your help is highly appreciated.

 

Rgds,

Srujan


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