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ChaRM email notification issue

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Hi All

 

We upgraded our Solution Manager 7.1 to sp 10, after that we observing abnormal behavior of custom actions configured for email notification for ChaRM process.

In action profile SMHF_ACTIONS we have configured custom action to send email to change manager for Production approval. the task is scheduled after Successfully tested, it triggers the right action(email to Manager) but email attachment sent is always the default one, however we have modified the action to send a custom smart form.

 

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Any suggestion would be appreciated please.

 

Regards

Sidra Hasan


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