Dear Friendz,
I am configuring CHARM 7.1 ST10 SP 8 Version. Requestor is able to create the rquest change and gets approval from Change manager and then make the urgent change and release for development. In all these steps mail is not triggering to recepients.
While sending mails from CRM Web Client, no transaction types are visible. Can you plz guide what steps i have missed to make transaction type visible. I have attched screens for refence also.
Also plz advice the steps to make automatic mail trigger to persons after request status changes in new version of CHARM.
I am using new Transaction types for configuration. Kinldy help its urgent.
Thanks in advance. Points will be awarded.
Rgds,
Pankaj Sharma