Configuring email functionality in CHARM

Hello Gurus,

We are at SAP SOLUTION MANAGER 7.1 ,ST 710 07 and have charm configured and operational.

we need to configure email functionality for change in charm status .

So need your help and guidance tu understand the scope such as

1.whom we can send mail

2.content of mail alerts

3.pre-requisites if any

and standard documents  that could help me configure the same.

Thanks

Prasanjeet