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Data Mismatch between SM_CRM and Solman_workcenter INCIDENT Management Reports

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Hi,

 

There is a data mismatch between SM_CRM and SOLMAN_WORKCENTER Incident Management Message reporting.

 

Incident Management reporting is not bringing some of the incidents which are there in sm_crm.

 

How data is getting loaded in SOLMAN standard Info cubes and DSO ? because when we go to manage there are no request loaded there but in display data it is showing data.

 

so can anyone please share how data is getting loaded in SOLMAN Message Report Targets? and why data is missing in reporting?

 

Thanks in anticipation!!!!

 

Warm regards,

Bhavin Vyas


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