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Abap runtime error CL_AI_CRM_OBJECT_LMDB============CP

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Dear All,

 

We are setting up Solman 7.1 sp08 for VAR scenario.

As we faced some issues with duplicated ibase components SAP suggested us to implement note 2012029.

After following step by step and running the reporrts mentioned in above note like report AI_CRM_PRODUCT_DELETE we started getting an abap runtime error.

 

SAP is telling us to re implement the note but it does not resolve our issue.

Now we are unable to create incidents, or to run trx ib_gen.

Because of this, job refresh_admin_data_from_support is getting cancelled.

 

find attached screenshot showing dump.

 

all suggestions or comments are welcome!

 

regards,

German


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