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Service Request - Transaction type not appearing in IC Webclient Pop-Up

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Hi,

 

The service request transaction types SMRQ and YMRQ do not appear in the webclient pop up when i click on Create Service Request.

 

All the other transaction types are working fine.

 

I have checked the entries in --> SPRO--> Solution Manager --> Capabilities --> IT Service Management --> Transactions --> Specify several transaction Types.

 

The entries are SERVICE_REQUEST_TYPE / Seq No 1 / Field Value YMRQ

 

Please find attached the 2 snips of error message.

 

Thanks,

Ritesh


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