Hi,
The service request transaction types SMRQ and YMRQ do not appear in the webclient pop up when i click on Create Service Request.
All the other transaction types are working fine.
I have checked the entries in --> SPRO--> Solution Manager --> Capabilities --> IT Service Management --> Transactions --> Specify several transaction Types.
The entries are SERVICE_REQUEST_TYPE / Seq No 1 / Field Value YMRQ
Please find attached the 2 snips of error message.
Thanks,
Ritesh