ITSM Search on status with "is not" gives incorrect results due to SLA statuses

Hi,

When executing a search on Solution Manager ITSM tickets, on the search criterion Status and with operator "is not", the result list does not give correct results.

For example, an incident with status "Confirmed IRT Exceeded" does show up when searching with criterion "Status is not Confirmed".

Is there any solution for this behaviour?

Kind Regards,

Joyca