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No extractor data available, extractor likely did not run at all

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Dear colleagues,

 

I configured managed Java system, but some metrics are grey status. In check data collection I found:

 

IS_<hostname> : No extractor data available, extractor likely did not run at all.

 

In extractor administration I found:

21-04-20140-17-24.PNG

Could you please help me to resolve this issue?

 

Thanks a lot,

Alexander


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