Dear SAP specialists;
Our company is currently using Solution Manager for the following purposes:
Solution Manager 7.0 - to be decommisioned soon
Document repository for SAP systems.
Solution Manager 7.1 SP6
SAP Banking Services and SAP BW Upgrade Projects documentation.
Business Process Monitoring (BPMon) or Banking End-of-day (EOD) jobs, PI/XI interface queues, tRFC queues, Banking Services PCO/ PPO/CpD worklists, DBA Backup monitoring.
SAP Data Volume Management (DVM) for production systems.
Technical SAP system monitoring.
Non-SAP Technical system monitoring.
Intake Request Tool (custom-developed tool to log the request tickets through froms in SAP Portal).
SAP Maintenance (MOPZ).
SAP Early Watch Alert / SAP Ad-Hoc Reporting.
Root Cause Analysis.
Change Request Management (ChaRM) - *Under Development*.
We are planning to get Solution Manager 7.1 SP11 soon and I am wondering about the following:
- Is there a comprehesive source of functional and technical information (presentations, white papers, guides, overviews) about Solution Manager SP11?
- How much does the SP11 upgrade changes the Solution Manager usage for purposes listed above?
- As of SP10 there is a new experimental MAI Alert functionality for Business Process Monitoring and Technical Monitoring. It is limited and does not support most of BPMon tools we use. This includes Application log Monitors, Notification BADI's, Monitoring Objects Lists, BW storage and reporting, monitoring templates and migration of current solutions)
- How does CO Wily Introscope work with Solution Manager SP11?