Hello everyone,
I've implemented incident management (SP10),created categorization schema on WEB UI and assign it ti ZMIN transaction type. I requested to do mapping of all incident ticket fields for BI needs.
Now, I'm facing an issue to find data base tables that show all chosen hierarchy catalog that suitable to chosen incident ticket.
I saw all blogs with all categories hierarchy: CRMC_ERMS_CAT_HI CRMC_ERMS_CAT_CT and other.
This tables give me only category GUID and levels under, but i cant find the connection between category hierarchy and incident ticket.
Any idea?
Best Regards,
Karyokov Olga
SAP Solution Manager Consultant