When trying to approve an admin charm we are getting warning : change documents cannot be generated
Diagnosis
Change Documents cannot be generated.
System Response
The status is reset, the action is canceled.
Procedure
Your Change Request Document contains data which cannot be used for the generation of the follow-on change documents.
Please check the following possible errors:
- The chosen project in project field of the 'Details' assignment block is a project without a maintenance cycle or the assigned maintenance cycle is in a status where the generation of Change Documents are not allowed. The generation of projects is for example not allowed if the project is in a final status.
- If possible, change the project or choose a phase in the maintenance cycle which allows the generation of Change Documents. If this is not possible, this project cannot be used.
- The 'Scope' assignment block contains scope items for with a chosen IBase which is not the IBase of the productive system in the one (or more) logical components assigned in the chosen project. This is only relevant for the change category 'Urgent Correction', 'Normal Correction' and 'Administrative Change'.
- Choose the right IBase for the change category scope item.
- If a change is not possible because the Change Request was approved and the fields are not edit able, set the Change Request to 'Validation'. Then the data can be changed and the Change Request can be approved again.
Can someone help why this happens