Hello Experts -We have been facing below issue in Solution manager 7.1 SP08 - Managed system configuration - Extractor setup
CX_AI_SYSTEM_FAULT : SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_TIMEOUT")
Text(2) Text(2)
CX_SOAP_FAILURE : Error when processing Web service call
Text(3) Text(3)
CX_SOAP_CORE : Error when calling SOAP Runtime functions: SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_TIMEOUT")
We have already looked at all the below notes and followed the steps
1822831 - Web Service Soap Errors in solman_setup
1860293- Extractors Setup Error "CX_AI_SYSTEM_FAULT : SOAP1,023 SRT" and "ICM_HTTP_TIMEOUT" in Solution Manager 7.10
1885130- "ICM_HTTP_TIMEOUT" during SOLMAN_SETUP.
1837656- Extractor Setup returns "CX_AI_SYSTEM_FAULT : SOAP:1.007 SRT: Unsupported xstream found: ("HTTP Code 500: Timeout")" - Solution Manager 7.10
our LMSERVICE and ISAGENT patches are on the latest version.
.
I get below error logs in DEV_RFC log file in Work directory -
RFC> Begin of user trace
XRFC> ---------------------------------------------------------------------
XRFC> <
XRFC> TRACE SOAP RUNTIME - header <
XRFC> <
XRFC> ------------------------------------------------------------------ <
XRFC> REQ_SIZE : 1724 <
XRFC> PARENT_ID : ROOT_CALL_ID <
XRFC> TRC_KEY : DF8BA9E3E673F1078793005056B86220 <
XRFC> REQ_BASED : <
XRFC> SESSION_ID : 00013255DF8BA9E3E573F1FA8793005056B86220 <
XRFC> TS_CALL : 20140312021317.7990000 <
XRFC> SY_UNAME : UsrID <
XRFC> HOSTNAME : IMXW08V714 <
XRFC> SY_SID : ILR <
XRFC> SY_MANDT : 100 <
XRFC> SYS_NR : 00 <
XRFC> APPLSERVER : ServerHostname <
XRFC> ISPRESCHED : X <er
XRFC> DURATION : 605850 <
XRFC> NETHDRTIME : 605850 <
XRFC> CALL_STATE : 2 <
XRFC> ERRORTYPE : SYSFAIL <
XRFC> ERRORAREA : COREMSG <
XRFC> CTXDP_TYPE : SOAP_RUNTIME <
XRFC> SYNC_ASYNC : S <
XRFC> LOCATION : C <
XRFC> DIRECTION : O <
XRFC> REQ_ID : 005056B862201ED3AAB1A914E2EC4793 <
XRFC> RESP_ID : 005056B862201ED3AAB1A914E2EC6793 <
XRFC> MSG_STATE : 114 <
XRFC> IF_NAME_I : CO_DIAGSTP_WS_DIAG_SETUP <
XRFC> IF_NS_E : urn:DiagSetupServices/DiagSetupServices/document <
XRFC> IF_NAME_E : DiagSetupServices_Document <
XRFC> ISSHORTCUT : <
XRFC> TRC_PATT : WSTEST <
XRFC> TRC_SSID : ILR_00 <
XRFC> TRC_USER : UsrID <
XRFC> TRC_TS : 20140312021317 <
XRFC> TRC_COUNT : 99 <
XRFC> TRC_EXT : <
XRFC> COMPLETE : OK <
XRFC> CALLEDPROG : CO_DIAGSTP_WS_DIAG_SETUP <
XRFC> SOAP_APPLI : urn:sap-com:soap:runtime:application:client:710 <
XRFC> CONF_ID : 005056B862201ED3A895BB5E31E04793 <
XRFC> BIND_ID : 005056B862201ED3A895BB5E31E0A793 <
XRFC> OP_NAME : managedSetup <
XRFC> COMM_PATRN : Method:managedSetup <
XRFC> OP_NS : urn:DiagSetupServices/DiagSetupServices/document <
XRFC> REMADDRESS : <
XRFC> LP_NAME : DIAGSTP_WS_LOCAL_PORT <
XRFC> DT_OBJ : CO_DIAGSTP_WS_DIAG_SETUP <
XRFC> MEMCONSUMP : 272 <
XRFC> WSHOST : solmanHostname <
XRFC> WSPORT : 8000 <
XRFC> WSPROT : http <
XRFC> WSCLIENT : <
XRFC> WSPATH : /DiagSetupServices/DiagSetupConf?style=document <
XRFC> PXYHOST : <
XRFC> PXYPORT : <
XRFC> USEDRFCDES : <
XRFC> BONAME : <
XRFC> PROCCOMP : <
XRFC> DEPLOYUNIT : <
XRFC> ------------------------------------------------------------------ <
XRFC> <
XRFC> TRACE SOAP RUNTIME - trace records <
XRFC> <
XRFC> ------------------------------------------------------------------ <
XRFC> E SOAP_RUNTIME 20140312022323.5780000 : CL_SOAP_RUNTIME_CLIENT <
XRFC> ->EXECUTE_PROCESSING Exception handling for IF "CO_DIAGSTP <
XRFC> _WS_DIAG_SETUP" OP name "managedSetup" MSG ID "005056B862201ED3AAB <
XRFC> 17BEE7CC1E793" user "UsrID" <
XRFC> <
XRFC> <
XRFC> E SOAP_APPLICATION 20140312022323.5790000 : CL_SOAP_APPLICATION <
XRFC> _CLIENT ->IF_SOAP_APPLICATION_CS~EXECUTE_PROCESSING Exception <
XRFC> handling in SOAP runtime <
XRFC> <
XRFC> <
XRFC> E SOAP_RUNTIME 20140312022323.5780000 : CL_SOAP_RUNTIME_CLIENT <
XRFC> ->EXECUTE_PROCESSING A SOAP Runtime Core Exception occurred in <
XRFC> method IF_SOAP_TRANSPORT_BINDING~RECEIVE of class CL_SOAP_HTTP <
XRFC> _TPBND_ROOT at position id 1 with internal error id 1023 and error <
XRFC> text SRT: Processing error in Internet Communication Framework: <
XRFC> ("ICF Error when receiving the response: ICM_HTTP_TIMEOUT") (fault <
XRFC> location is 1 ). <
XRFC> <
XRFC> <
XRFC> E SOAP_APPLICATION 20140312022323.5790000 : CL_SOAP_APPLICATION <
XRFC> _CLIENT ->IF_SOAP_APPLICATION_CS~EXECUTE_PROCESSING A SOAP Runtime <
XRFC> Core Exception occurred in method IF_SOAP_TRANSPORT_BINDING <
XRFC> ~RECEIVE of class CL_SOAP_HTTP_TPBND_ROOT at position id 1 with <
XRFC> internal error id 1023 and error text SRT: Processing error in <
XRFC> Internet Communication Framework: ("ICF Error when receiving the <
XRFC> response: ICM_HTTP_TIMEOUT") (fault location is 1 ). <
XRFC> <
Can any please advise ? We already have OSS message created for this issue, no reply from SAP yet.
Awaiting your reply -
Thanks
-Lee